Shipping Policy

Effective Date: 3/28/2025

Dear customers,

Please note that our Total Shipping Time = Order Process Time + Tailor Time + Shipping Time.

Processing Time:
Each of our items is made to order, which will take a processing time. Whether you choose a standard size or give us your custom measurements, All our products are custom-made for you. Generally speaking, the Handling time will take 3-5 Working days. Customization takes 1-2 working days.

Shipping Method: USPS, UPS, FedEx
Shipping Time: 7-14 Working days

Shipping Costs:
We currently ship to the United States. , Free shipping on All orders.

Order Cut-Off Time:

Orders placed before 3:00 PM PST will begin processing the same day.

Customs:
Product prices are inclusive of customs duties.

Please pay attention to the shipping time may be influenced by some Holidays, Festivals. I appreciate your understanding! During the Christmas period, due to the high volume of work, the time may take about 20 working days.
If you have any questions about the shipment, please feel free to contact us: support@kitchensapphire.com